Privacy Policy

1. Introduction

Welcome to FlipFitness ("FLIP," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, and password when you create an account.
• Profile Data: Fitness goals, dietary preferences, body measurements, and other health-related information you choose to provide.
• Payment Information: Subscription and payment details processed securely through Apple In-App Purchases or Stripe. We do not store your credit card information directly.
• Communications: Messages and feedback you send to us.

Information Collected Automatically

• Usage Data: App interactions, feature usage patterns, and session duration.
• Device Information: Device type, operating system, unique device identifiers, and crash data.
• Analytics: Anonymized analytics data to improve our services and user experience.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our fitness and nutrition services.
• Generate personalized meal plans and training programs.
• Process subscriptions and payments.
• Send important service updates and notifications.
• Analyze usage patterns to enhance the user experience.
• Respond to your requests, comments, and questions.
• Protect against fraud and unauthorized access.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate the app (e.g., Supabase for data storage, RevenueCat for subscription management, analytics providers).
• Coaches: If you subscribe to a coaching plan, your coach will have access to relevant fitness and nutrition data to provide personalized guidance.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure authentication protocols, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time through the app settings or by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at the email address below.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.

9. Third-Party Services

Our app may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the app or sending you a notification. Your continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@flipfitness.app